Customer Support

SkylightPayCard is officially issued as a prepaid card by BofI Federal Bank, Republic Bank & Trust Company, or SunTrust Bank licensed by Visa USA. Inc. and can be used anywhere Visa debit cards are particularly accepted.


If SkylightPayCard is registered online, users must allow up to 10 business days for the physical card to arrive at the address provided during the registration process.

SkylightPayCard is a prepaid card advertised by Netspend. Also, note that this is not a credit card. Since this is not a credit card, it does not change or improve your credit score. You will also receive cashback rewards and personalized offers for qualifying purchases. Here are some key points to help you learn more about SkylightPaycard.

Now you can easily register your SkylightPayCard online. By registering your card, you can also activate it for your purchases. You can withdraw money from ATMs at no additional cost.

If the card hasn’t arrived in the meantime, call toll-free 1-866-387-7363 for help. If users lose their card, call the same toll-free number as soon as possible for help.


SkylightPaycard Customer Support:

If users have questionnaires, they should contact SkylightPayCard customer service at 1-877-402-5823.

If you have any questions or concerns via email, please email Netspend Corporation 2136 Austin, TX 78768-2136 mentioning the issue you are having.

For help with the prepaid card, email the President of NetSpend at [email protected].

As a new NetSpend SkylightPayCard holder, you must first activate your SkylightPayCard and confirm your identity. You will receive the activation and identity verification instructions printed on the card package as soon as you receive them in the mail. You can also follow the steps below to activate or register the card.

The contact for a problem with the Skylight debit card address is PO Box 14720, Austin, TX 78761, USA The email address to reach a Skylight debit card customer service representative is [email protected].